Shipping Protection by Route

What is the difference between the Baselit V3 & Xenopixel V3 Saber?

The hilt quality and design are the same for both the Baselit and Xenopixel lightsabers. The difference is the technology used inside both the hilt and blade. Often, our baselit versions are used by those newer to sabers.

Baselit V3: Our baselit v3 sabers transmit light from the hilt itself. This means that the light is emitted from the hilt and shines up inside the polycarbonate blade.

It comes with 12 different sound fonts, 3 blade lighting effects and infinite colours. This saber has motion control settings that allow you to activate functions on the saber without pressing a button. There are 3 different types of motion control available. 

Xenopixel V3: Our Xenopixel sabers offer an added level of realism unlike any other, that goes above and beyond to create a truly immersive and cinematic experience.

It has over 250 LEDs that emit light throughout the blade. This allows the saber to provide incredibly realistic ignitions as seen in the movies.

It comes with infinite colours, 34 different sound fonts, 7 lighting effects and 7 different ignitions.

This saber has advanced motion control offering more button-free functionality.

Our Xenopixel V3 version allows you to add and customize your own sound fonts using an SD Card.

Heavy duelling is not recommended with this saber as you can damage the LEDs inside the blade.

• T6 Aircraft Aluminum Hilt
• PC Blade
• Instruction Manual
• USB Charging Cable
• Battery (Installed)
• M4 Hexagon Wrench & Screws
• USB Card Reader (Xenopixel Only)
  
  

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To begin the return process, you can contact us at contact@reflektsabers.com. If your return is accepted, we will ask you to ship back the products to our address. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@reflektsabers.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned: damaged an item by trying to repair it yourself or getting someone else to do it.  No longer want an item (for example because it’s the wrong colour) unless they bought it without seeing it.

Unfortunately, we cannot accept returns on 'sale' items, 'discount code applied' items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Order Cancellation
Please note, we start the assembly process for new orders within 24 hours, as each saber is built per order specification, orders cannot be cancelled after this time. 

Shop with Confidence

Shop with confidence and enjoy purchase protection. Receive a full refund if your item doesn't arrive, arrives damaged, or doesn't match the description.

Purchase Protection

Rest assured knowing that we're here to assist you in case anything goes wrong during your shopping experience at Reflekt Sabers.

What's Covered by Purchase Protection:

• Items that don't match the description or photos
• Damaged items upon arrival
• Non-delivery or loss of items during shipping
• Product issues within the first year of purchase

Our Guarantee | 1-Year Warranty

We provide a 1-year warranty for all electronic parts and non-electronic parts included in our products. If any of our sabers are found to be defective due to faulty materials or craftsmanship, Reflekt Sabers will repair or replace them. Please note that this warranty does not cover damages caused by regular usage or wear and tear that may occur during duelling, as such wear and tear is considered normal and not a defect. 

We've Got You Covered. Here's How It Works:

1. Contact Us
   If you encounter any issues, simply send us a message via the Contact Us page or via email at contact@reflektsabers.com, providing your Order Number and a description of the problem.
   
   

2. Resolution Assistance
   Within 48 hours, we'll respond with multiple options to resolve the issue, such as resending your order or issuing a refund.
   
   

3. Confirmation
   We'll carry out your chosen resolution and send you a confirmation email. Additionally, we value your feedback, so feel free to share any thoughts or suggestions.