Purchase Protection
Purchase Protection
Shop confidently with Reflekt Sabers! Enjoy purchase protection that guarantees a full refund in case your item doesn't arrive, arrives damaged, or doesn't match the description.
Our Purchase Protection Covers:
- Items not matching the description or photos
- Damaged items upon arrival
- Non-delivery or loss during shipping
- Product issues within the first year of purchase
1-Year Warranty
We stand behind our products with a 1-year warranty for all electronic and non-electronic parts. If any saber is found defective due to faulty materials or craftsmanship, we'll replace it for you straight away.
Please note that regular wear and tear from duelling is not covered.
How It Works
- Contact Us: Message us on the Contact Us page or email contact@reflektsabers.com with your Order Number and a description of the issue.
- Resolution Assistance: Within 48 hours, we'll offer multiple options for resolution, including order resend or refund.
-
Confirmation: Once you choose a resolution, we'll promptly carry it out and send a confirmation email.
